If you want to improve Chinese language skills and exprience different cultures with Mandarin Inn, come and join us by the following steps:
Sign up to Mandarin Inn. Choose a course intensity that matches your Chinese learning goals.
Book your Chinese classes based on HSK level. Choose the date, time or Chinese topic of Mandarin lessons.
Download the lesson plans and Chinese materials before class. And start learning with highly qualified Chinese teachers.
If you follow a group class plan, click 'book class’ - choose the class time frame (you can switch your time zone) - select the classes you can take.
If you follow a private class plan, click 'book class’, select the class time (you can switch your time zone) - select the subject of the class you want to take.
Yes, it’s possible. Even if you are following a group class plan, you can take private classes. One private class will consume 2 group class points.
Yes, it’s possible.If you follow a group class plan，you could choose to book a private class. 1 private class point = 2 group class points. If you are following a private class plan, just choose topic: “customized class” when booking classes.
You can view your 'booked class’ in 'My class’. Click 'attend’ to get access to your class when it is time.
Yes, it’s possible. You may choose the same class topic and content, however the teacher might be different.
After you’ve booked a class, you have 1 hour time to cancel the booked class without being deducted your class points.
Yes, it’s possible to cancel your booked class. If the cancellation is made 72 hours or more before the class starting time, the class points will automatically be returned to your account. If the cancellation is made within 72 hours of class starting, the class points could not be returned to your account unfortunately.
Yes, it’s possible. You need to first cancel your class booked, and then you can book the new class. Please keep in mind to make the class cancelling 72 hours or more before class starting, so that your class points will be returned to your account for your new booking.
Teacher will close the virtual classroom 10 minutes after the class starting time, as far as you enter the class in the first 10 minutes, it doesn’t matter.
It may happen that teacher are late for a few minutes in case of bad weather or traffic or any other unpredicted circumstances. Please allow for a maximum waiting time of 10 minutes. If the teacher doesn’t show up in 10 minutes, this class will not be counted, and the class points of this class will be returned to your account automatically.
Running late on the way home from work, being stuck in traffic, a meeting took longer than expected… life happens daily. This may make you wonder what happens if one of these everyday life scenarios makes you miss a class you booked. The good news is that you will be able to simply rebook the class you missed so you have another chance to dedicate yourself to the topic in order to not miss out on learning progress. However, whenever you book a class we are planning for your capacity. If you take group classes, your booking reserves you a seat in the class you chose. If you take private classes, a dedicated teacher takes your class and prepares the lesson. Due to expecting your presence, we are not able to refund points when classes were missed by a student. In order to prevent this from happening, making sure to book your classes at a time of the day when you are free and where you do not have to rush to be ready to study in time helps greatly. Also, if you study with a relaxed mindset, learning comes much more easily.
One group class consumes one class point. One private class consumes two class points.
Find 'my account’ -> find 'my remaining class points'.
You can see the percentage of courses you have completed within your level in My Class, or you can view specific courses you have completed in My course. In addition, you can also see the numbers of classes taken and class schedule in the summary.
Click ‘book a trial’ - sign up - follow the steps to book a trial class
The trial class is totally free. No credit card information required, no payment deadlines, no strings attached. You will only pay when you are completely ready after the trial. To make sure that you attend the trial class on time, we will remind you in advance by telephone or by email.
Within 7 days after your account is activated, you can book and receive one free trial class.
After 7 days, your account still exist, however you will not be able to schedule a free trial. You can reactive it in 1 year. After 1 year, the account will not be kept anymore.
This is the class credits in your account. One group class consumes one MIC point; one private class consumes two MIC points.
Yes, it’s possible. You can take an extra group.
For subscriptions, the unused MIC points will remain as you keep the subscription. For a course package, the MIC points needs to be consumed before its expiry date which is indicated in 'my account’.
Yes, you will get rewarded for each of your referring to your friends. A unique referring code will be available for you to refer to your friends. After your friends have signed up to our courses with your referring code, both of your friend and you will get 2 extra MIC points, which equal to two group class or one private class.
No, it’s not allowed to share your account to another person. All the consequences include blacklisting your account or freezing your account once such activities are found
You can either subscribe to a class on a monthly payment term; or you may buy a course package, for which you will need to pay the total course fee upfront.
There’re no other extra fees. The course material is included in the fee.
We accept payment through PAYPAL. You may easily pay with credit cards (visa/master/American Express) using PAYPAL.
Yes, you may download the invoice from ‘my account - billing’ on your own.
For monthly subscriptions, the payment term is defined as an automatic payment, once every 28 days. For course package，the course fees need to be fully paid before booking a class.
The payment currency is in USD now.
Yes, it’s possible. We are happy to cooperate with companies to workout a program best suiting the needs of the employee. For corporate inquires, you may directly talk with us by email: email@example.com / telephone: +86 21 54038115